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FREQUENTLY ASKED QUESTIONS

  • What is corporate housing?
    Corporate housing provides fully furnished, temporary accommodations for individuals and businesses. It’s an ideal solution for those needing a short-term stay—usually 30 days or more—offering all the comforts of home with the convenience of a hotel.
  • How does corporate housing differ from a hotel stay?
    Corporate housing units are typically more spacious and include full kitchens, separate living areas, and amenities like laundry facilities. Unlike hotels, corporate housing offers a home-like environment with a private, comfortable feel for longer stays.
  • What types of clients typically use corporate housing?
    Corporate housing is ideal for business travellers, relocating employees, project-based workers, and anyone needing extended stay accommodation. It’s also popular with individuals undergoing home renovations, medical treatment, or those between residences.
  • What amenities are included?
    Our corporate apartments are fully furnished and equipped with essential utilities like Wi-Fi, cable, and all kitchen appliances. Additional amenities often include laundry facilities, housekeeping, fitness centres, and parking, depending on the specific property.
  • Are the utilities included in the rental price?
    Yes, utilities such as water, electricity, Wi-Fi, and cable are generally included in the rental cost. Specific details are available for each property.
  • Is housekeeping included?
    Housekeeping services vary by location. Many of our properties offer weekly or bi-weekly cleaning services, which can be customized to suit your preferences.
  • Can I bring my pet?
    Some of our properties are pet-friendly, while others may have restrictions. Please let us know if you have a pet, and we will do our best to find suitable accommodations.
  • How does the booking process work?
    You can start by reaching out to us directly, either through our website or by phone. We’ll discuss your needs, show you available options, and help secure a lease. We aim to make the booking process seamless and efficient.
  • What happens if I need to extend or shorten my stay?
    We offer flexible terms, so if you need to extend or shorten your stay, simply contact us. We’ll work to accommodate your changing needs, although availability and rates may vary.
  • What if there’s an issue with my apartment?
    Our team is available 24/7 for any maintenance or service issues. Contact us as soon as an issue arises, and we’ll address it promptly to ensure your stay is comfortable.
  • Can I view the apartment before booking?
    In many cases, we can arrange virtual or in-person tours of available units. Contact our team to set up a tour and explore the features of your potential apartment.
  • How do I make a payment?
    We offer multiple payment methods, including credit card, bank transfer, and invoicing options. Our team can work with you to set up the payment option that best suits your preferences.
  • What is your cancellation policy?
    Our cancellation policies vary depending on the specific property and length of stay. Please reach out to us for detailed information regarding cancellation terms for your reservation.
  • Is parking available?
    Many of our properties include on-site or nearby parking, often at no additional charge. Please inquire about parking options at your specific location.
  • How far in advance should I book?
    We recommend booking as early as possible, especially during peak travel seasons. However, we can often accommodate last-minute bookings as well.

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Registration No: 687028 | VAT No: IE3740532RH | Company Name: Stellar Corporate Housing LTD

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